Question 1

My insurance company is trying to direct me to another shop, what are my options?"

Accepted Answer

Where your vehicle is repaired is completely up to you. Parker's Auto Body does work for ICBC, as well as all private insurance companies, and offers a Limited Life Time Warranty regardless of which insurance company you have.

Question 2

I'm not covered for a rental vehicle, do you supply one?"

Accepted Answer

Yes! we do have courtesy vehicles, we offer these when a vehicle is fully insured for a $20/day fee. Some conditions apply.

Question 3

Do you provide a guarantee on your work?

Accepted Answer

All repairs made to you vehicle are guaranteed to have been completed to acceptable industy standards. Provided the described vehicle remains owned and registered to the individual named on the work order, this guarantee protects against defictive workmanship or materials from the date of repair as noted on the work order as follows:
-For the life of the vehicle on collision and paint repairs
-For such a period of time as specified by the parts supplier on parts supplied
-Coverage for damage caused by or resulting from unreasonable use, maintenance, or care of the vehicle is excluded.
If you have any questions regarding this guarantee, please do not hesitate to ask any of our helpful staff at anytime.

Question 4

Do you clean the vehicle?

Accepted Answer

Yes! we clean every vehicle after the repairs are completed.

FAQ'S